The module is composed of three parts:

• managing human resources in health care units
• operational management in health care units
• strategic management in health care
  
  
• Selected topics: Managing Human Resources:
•  Planning and recruitment
• Job assessment
• Motivating people
• Career development
• Outplacement
• Conflict resolution
  
• Selected topics: Operational Management
• System approach to organization
• Efficiency and productivity of line and staff operations
• System analysis: QA and QI techniques
• Loses identification and elimination
• Information management improvement
  
• Selected topics: Strategic Management:
• Strategic analysis of health care units: external and internal   
• Health care units’ key success factors
• Strategies for health care units: strategy outline and development
• Building strategic plans for health care units
• Implementing strategic plans in health care units
  

Main teachers

• Jacek Klich (Poland)

Workload and ECTS