The module is composed of three parts:

• managing human resources in health care units
• operational management in health care units
• strategic management in health care
  
  • Selected topics: Managing Human Resources:
    •  Planning and recruitment
    • Job assessment
    • Motivating people
    • Career development
    • Outplacement
    • Conflict resolution
      
  • Selected topics: Operational Management
    • System approach to organization
    • Efficiency and productivity of line and staff operations
    • System analysis: QA and QI techniques
    • Loses identification and elimination
    • Information management improvement
      
  • Selected topics: Strategic Management:
    • Strategic analysis of health care units: external and internal   
    • Health care units’ key success factors
    • Strategies for health care units: strategy outline and development
    • Building strategic plans for health care units
    • Implementing strategic plans in health care units
      

Main teachers

• Jacek Klich (Pologne)

Workload and ECTS